Haga Hospital, The Hague
In 2008, the Haga Hospital started a program of innovation to improve working procedures. This program consists of online services for patients, digitization of information flows and a more patient-centered approach.
The Haga Hospital, a large hospital that is spread over a number of locations in The Hague, also decided to bring together all care services into one facility which had to be renovated and extended with a new building. Our health consultants developed innovative working concepts that include online services for patients, new logistics concepts for the outpatient department and a logistics model to show that less floor area was required to facilitate the new organisation.
Additionally, the Planetree patient-centered vision influenced the design. These new principles helped with the shaping of the hospital design, which is now being worked out in user groups at Haga Hospital under our supervision.